The app had to support complex operational flows: floor plans, shifts, capacity planning, payments, multi‑role users and analytics. As usage grew, the system was tested by high‑traffic events and a growing list of third‑party integrations with differing API designs.
High‑impact features were delivered across backend, frontend, mobile and messaging, working closely with product, UX and marketing teams. On a high‑pressure Valentine's Day outage, the infrastructure was quickly scaled with the cloud provider to handle significantly higher loads and avoid repeat incidents. For third‑party integrations, a common standard was negotiated and implemented so external APIs could interoperate with the platform in a predictable way.
Restaurants gained a robust system for reservations, table management and customer communication, reducing manual work and last‑minute chaos. The platform became more resilient to peak‑time traffic and better aligned across integrations, creating a smoother experience for both diners and staff.
Full‑stack developent consultancy across Ruby on Rails API, React frontend, mobile platforms and messaging, collaborating with multi‑disciplinary teams.
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